Glycomix Ltd and its subsidiaries respect your privacy and are committed to protecting it.
1. Sites covered by this Privacy Statement
This Privacy Statement applies to the Glycomix.co.uk domain.
Links to non-Glycomix Ltd websites
2. Types of information we collect
· Personal information
is information that is associated with your name or personal identity. Glycomix Ltd uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Glycomix Ltd. We take seriously the trust you place in us. Glycomix Ltd will not sell, rent or lease your personal information to others.
On some Glycomix Ltd websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself or your Glycomix Ltd products, or apply for a job at Glycomix Ltd. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences and job interest data.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
· Non-personal information
is data about usage and service operation that is not associated with a specific personal identity. Glycomix Ltd collects and analyzes non-personal information to evaluate how visitors use the Glycomix Ltd website. Non-personal data we collect may include the pages visited on the Glycomix Ltd website, unique URLs visited within Glycomix Ltd.com, browser type and IP address.
Most non-personal data is collected via cookies or other analysis technologies.
3. How we use your information
Glycomix Ltd uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Glycomix Ltd websites. Occasionally we may also use your information to contact you for market research regarding Glycomix Ltd products or services. Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission.
Non-personal data is aggregated for reporting about Glycomix Ltd website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
4. Who we share your information with
Glycomix Ltd will not sell, rent or lease your personal information to others. Glycomix Ltd will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Suppliers and service providers are required to keep confidential the information received on behalf of Glycomix Ltd and may not use it for any purpose other than to carry out the services they are performing for Glycomix Ltd. These service providers may change or we may contract with additional service providers to better accommodate our customers. Glycomix Ltd will not share personal information with any other third parties without your permission, unless required by law enforcement action.
Glycomix Ltd or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Glycomix Ltd will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
5. Your privacy preferences and opting out
Glycomix Ltd will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by following the instructions below.
Please specify your privacy preferences by writing to the Glycomix Ltd Privacy Office - be sure to provide your name, e-mail and postal address in all correspondence.
6. Subscription services
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods:
· Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication
· Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions
· Write to the Glycomix Ltd Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your Glycomix Ltd subscriptions and registrations
7. Access to and accuracy of your information
Glycomix Ltd strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Glycomix Ltd's websites may limit access to specific individuals through the use of passwords and other personal identifiers.
8. Keeping your information secure
Glycomix Ltd is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Glycomix Ltd has in place appropriate physical and managerial procedures to safeguard the information we collect.
9. Changes to this Statement
If there are updates to the terms of Glycomix Ltd's Online Privacy Statement, we will post those changes so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Glycomix Ltd will provide notification to affected customers.